Privacy policy

Last Updated: January 29, 20026
Website: https://slickstore.co.in

"Slick Store" is a brand operated by the Company "GOEL A To Z"

Registered Company Name: GOEL A To Z

Business Name: Slick Store

GST Number: 09CECPG4989L1ZU

Email: hello@slickstore.co.in

Phone: +91 7017674773

Business Address: A1 Block, Near Sharma Bhojanalaya, Samrat Ashok Nagar, Moradabad, Uttar Pradesh – 244001, India

Warehouse/Fulfillment Address: Room No. 204, 2nd Floor, C-95, Sector 10, Noida – 201301, Uttar Pradesh, India

WhatsApp Chat: Contact via WhatsApp chat available on the website

Business Hours: 9:00 AM-6:00 PM, (Mon-Sat), (GMT+05:30) India Standard Time (Kolkata)

1. Introduction

Welcome to Slick Store. We value your trust and take your privacy seriously. This Privacy Policy explains how we collect, store, use, disclose, and protect your personal data when you use our website, purchase products, or interact with our services.

By using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Website or place orders.

2. Scope of This Privacy Policy

This Privacy Policy applies to:

Visitors browsing our website

Registered customers

Users placing orders

Users contacting customer support

Newsletter subscribers

Users participating in promotions

This policy does not apply to third-party websites linked from our website.

3. Information We Collect

3.1 Personal Information (Identifiable Information)

We collect personal information you provide during:

Account creation

Placing orders

Contacting support

Newsletter signup

Promotions and offers

This includes:

Full name

Email address

Mobile number

Shipping address

Billing address

Payment information (partially stored by payment gateway)

Order details

Customer support communication

Feedback and reviews

3.2 Financial & Payment Information

We do not store full card details on our servers. Payment information is processed by secure payment gateways only.

We may collect:

Payment transaction ID

Payment status

Payment method (UPI, card, wallet etc.)

Last 4 digits of card (if provided by payment gateway)

3.3 Technical Information (Automatically Collected)

We automatically collect technical data using cookies and server logs:

IP address

Device type (mobile/desktop)

Browser type and version

Operating system

Website pages visited

Time spent on pages

Referrer URL

Click patterns

Location data (approximate based on IP)

3.4 Cookies & Tracking Technologies

We use cookies, web beacons, pixels, and similar technologies to collect information and improve our services.

4. How We Collect Information

4.1 Directly from You

We collect data when you:

Place an order

Create an account

Subscribe to newsletters

Contact support

Participate in promotions

Leave reviews

4.2 Automatically

We collect data automatically when you:

Browse our website

Add items to cart

Use search and filters

Click product links

4.3 From Third Parties

We may receive information from:

Payment gateways

Shipping partners

Marketing platforms

Analytics providers

Fraud prevention services

5. How We Use Your Information

We use your data for:

5.1 Order Processing & Delivery

Confirm your order

Process payment

Pack and ship products

Provide tracking information

Manage delivery issues

5.2 Customer Support

Respond to queries

Process returns and refunds

Resolve complaints

Provide product support

5.3 Marketing & Promotions

With your consent, we may send:

Promotional emails

New product announcements

Discount offers

Personalized recommendations

You may unsubscribe anytime.

5.4 Website Improvement

Analyze user behavior

Improve website performance

Fix technical issues

Optimize user experience

5.5 Fraud Prevention & Security

We use data to:

Detect suspicious activity

Prevent unauthorized transactions

Protect customer accounts

Investigate security incidents

5.6 Legal Compliance

We may use data to:

Comply with Indian laws and regulations

Respond to lawful requests

Maintain records for audit and tax purposes

6. Cookies Policy

6.1 What Are Cookies?

Cookies are small files stored on your device by the website. They help the website remember your preferences and provide better functionality.

6.2 Types of Cookies We Use

a) Essential Cookies
These are necessary for the website to function properly, including:

Cart retention

Order processing

b) Performance Cookies
Used to analyze how users interact with the site, such as:

Page views

Time spent

Bounce rate

c) Functional Cookies
Used to remember preferences:

Language

Display settings

Saved searches

d) Advertising Cookies
Used for marketing and retargeting:

Ads shown

Product recommendations

Campaign tracking

6.3 How to Disable Cookies

You can disable cookies through your browser settings. Please note:

Some features may not work properly

Cart may not be saved

7. How We Share Your Information

We may share your data with:

7.1 Payment Service Providers

Razorpay, Paytm, etc.

They process payment securely

We do not store full payment details

7.2 Shipping & Logistics Partners

To deliver your order

To provide tracking updates

To resolve delivery issues

7.3 Customer Support Platforms

For handling queries and complaints

For better support quality

7.4 Marketing & Analytics Tools

Email platforms

Google Analytics

Social media pixels

7.5 Legal & Compliance Authorities

If required by law

For investigation requests

For compliance with government regulations

8. Data Retention & Deletion

8.1 Retention Period

We retain your data for:

As long as your account exists

As long as necessary for order processing

For legal compliance (GST, tax, audit)

For fraud prevention

8.2 Deletion Request

You can request deletion of your data by emailing:

hello@slickstore.co.in

We will:

Verify your identity

Delete data that is not legally required

Keep mandatory records (tax & audit)

9. Your Rights (Customer Rights)

You have the right to:

Access your personal data

Correct inaccurate information

Delete your data (subject to legal retention)

Request data export

Withdraw consent

Opt-out of marketing

Restrict data processing

To exercise these rights, contact us at hello@slickstore.co.in

10. Security Measures

We implement security measures including:

SSL encryption (HTTPS)

Secure payment gateways

Access control & restricted staff access

Regular security audits

Encrypted storage of sensitive data

However, no system is 100% secure. We cannot guarantee absolute security.

11. Children’s Privacy

Our website is not intended for children under 18 years.
We do not knowingly collect data from minors.
If we discover that a minor’s data has been collected, we will delete it immediately.

12. Data Transfer & International Processing

Your data may be processed outside India if:

Our service providers operate outside India

Cloud servers are located outside India

We ensure:

Appropriate safeguards

Data protection measures

13. Third-Party Links

Our website may link to third-party websites.
We are not responsible for their privacy policies.
Please review their privacy policies separately.

14. Changes to the Privacy Policy

We may update this policy anytime.
Changes will be posted on the website with an updated date.
Your continued use of the Website implies acceptance of the updated policy.

15. Contact Information

If you have questions, contact us: