Payment Policy

Last Updated: January 29, 20026

Brand: Slick Store
Operated by: GOEL A To Z

At Slick Store, we are committed to providing a secure, transparent, and convenient payment experience for all customers. This Payment Policy explains the accepted payment methods, processing terms, security measures, and customer responsibilities related to payments made on our website.

By placing an order with us, you agree to the terms outlined in this Payment Policy.

1. Accepted Payment Methods

We accept multiple trusted and widely used payment options in India and selected international digital wallets to ensure flexibility and convenience.

1.1 Digital Payments & Wallets

You can pay securely using the following methods:

  • UPI (All supported UPI apps)
  • Paytm
  • Amazon Pay
  • MobiKwik
  • WhatsApp Pay
  • Freecharge
  • Mi Pay
  • Bharat QR

1.2 Debit & Credit Cards

We accept the following card networks:

  • Visa
  • Mastercard
  • RuPay
  • American Express
  • Diners Club
  • Maestro
  • JCB

Both domestic and eligible international cards may be supported, subject to issuer approval.

1.3 Net Banking

  • Payments via Net Banking are supported for major Indian banks.

1.4 International & Regional Wallets (Where Supported)

  • FPX
  • GrabPay
  • Touch ’n Go
  • mCash
  • HSBC-supported payment options
  • Boost

Availability of these methods may depend on customer location, bank support, and payment gateway availability.

2. Currency

  • All payments on Slick Store are processed in Indian Rupees (INR / ₹).
  • Any currency conversion, if applicable, is handled by your bank or payment provider.

3. Payment Processing

  • Payments must be completed in full at checkout to confirm an order.
  • Orders are processed only after successful payment authorization.
  • If a payment fails or is declined, the order will not be confirmed.

4. Payment Security

  • All transactions are processed through secure, PCI-DSS–compliant payment gateways.
  • Sensitive payment details such as card numbers, CVV, and UPI PINs are never stored on our servers.
  • We use SSL encryption to protect customer information during checkout.

5. Failed, Pending, or Duplicate Payments

Failed Payments

  • If your payment fails, you may retry using the same or a different payment method.
  • No order will be confirmed until payment is successful.

Pending Payments

  • In case a payment is debited but the order status shows pending, please wait up to 24 hours for automatic reconciliation.

Duplicate Payments

  • If you are charged more than once for the same order, the excess amount will be refunded to the original payment method within 7 business days (Mon-Sat).

6. Refunds & Payment Reversals

Approved refunds are processed to the original payment method only.

Refund timelines:

  • Wallets / UPI: Typically 7 business days (Mon-Sat)
  • Cards / Net Banking: As per bank processing timelines

Refunds are subject to our Return & Refund Policy.

7. Taxes & Charges

  • Applicable GST is calculated and displayed clearly at checkout.
  • Slick Store does not charge any hidden fees.
  • Any bank or payment gateway charges are governed by the respective provider’s policies.

8. Fraud Prevention & Payment Verification

  • Payments may be held or cancelled if flagged for suspected fraud or unusual activity.
  • Additional verification may be requested to protect customers and the business.
  • Slick Store reserves the right to refuse or cancel orders suspected of fraudulent transactions.

9. Customer Responsibilities

Customers are responsible for:

  • Using valid and authorized payment methods
  • Ensuring sufficient balance or credit availability
  • Keeping payment credentials secure

Slick Store is not responsible for payment failures caused by customer bank or wallet issues.

10. Our Responsibilities

We commit to:

  • Providing secure payment infrastructure
  • Processing payments accurately
  • Assisting customers with payment-related issues

11. Business Information

"Slick Store" is a brand operated by the Company "GOEL A To Z"

Registered Company Name: GOEL A To Z

Business Name: Slick Store

GST Number: 09CECPG4989L1ZU

Email: hello@slickstore.co.in 

Phone: +91 7017674773

Business Address: A1 Block, Near Sharma Bhojanalaya, Samrat Ashok Nagar, Moradabad, Uttar Pradesh – 244001, India

Warehouse/Fulfillment Address: Room No. 204, 2nd Floor, C-95, Sector 10, Noida – 201301, Uttar Pradesh, India

WhatsApp Chat: Contact via WhatsApp chat available on the website

Business Hours: 9:00 AM-6:00 PM, (Mon-Sat), (GMT+05:30) India Standard Time (Kolkata)

12. Policy Updates

Slick Store reserves the right to update or modify this Payment Policy at any time. Any changes will be effective immediately upon posting on our website.

By placing an order on Slick Store, you acknowledge that you have read, understood, and agreed to this Payment Policy.